Refund / Return Policy

Neluxarex

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email [email protected] with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Neluxarex is operated by Shenzhen Fangqubin Import & Export Trade Co., Ltd.

Company Name: Shenzhen Fangqubin Import & Export Trade Co., Ltd.

Address: Room 605, No. 4, Nan 4th Lane, Heping Road, Heping Community, Fuhai Subdistrict, Bao'an District, Shenzhen, Guangdong, China

Phone: +86 13527234447

Email: [email protected]